LVLUPNCOMING: Engage, Mentor, and Level Up

A platform connecting sports enthusiasts with mentors and interactive experiences.
Timeline

Sportsexcitement LLC

Role

UX Researcher/Designer

Tools

UX/UI Design

Year

2025

SportsExcitement connects users to mentors, events, and interactive sports experiences. The LVLUPNCOMING mentor board guides users toward verified mentors. My UX research identified key usability gaps and informed product decisions before prototyping.

Timeline

4 Months: Discovery → Research → UX Flows → Wireframes → High-Fidelity Prototype → Testing.
Focus: increase mentor engagement and streamline platform navigation.

Challenge

Users struggled to find and engage with mentors efficiently.
Mentor boards were confusing and lacked actionable guidance.


Goal: improve discoverability, usability, and trust in mentor connections.

Research & Discovery

Process

  • Conducted qualitative research with mentors and users.

  • Synthesized findings into actionable recommendations.

  • Presented insights to product and design teams to inform prioritization.

Wireframes & Iterations

Research photo

Interactive Prototype

Testing & Iteration

Before: People needed a quicker way to verify what made a product sustainable.

After: Clear eco-labels and comparison cues made the next choice easier to understand.

Final Solution

Solution

  • Recommendations included clear mentor profiles, discoverable events, and progress tracking.

  • Guided design decisions for the LVLUPNCOMING mentor board and platform interactions.

  • Users could engage with mentors more confidently and efficiently after changes.

Clear mentor profiles with verified experience and qualifications.

  • Improved discoverability of events and mentor board content.

  • Progress tracking tools for users to set and monitor goals.

  • Filters and search recommendations to streamline connections.

  • Actionable insights guided platform updates and prioritization.

Results & Reflection

Results

  • Research highlighted key usability gaps and opportunities.

  • Stakeholders used insights to prioritize platform improvements.

  • Users reported clearer navigation and better confidence in mentor selection.

100% of participants identified mentors efficiently in testing scenarios

  • Event and board navigation became more intuitive based on findings

  • Feedback: “I finally know how to connect and track my progress”

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